Web Shop Terms & Conditions

Terms and Conditions of Use and Sale

Created on 14/01/2021

Welcome to Shred Station’s web shop.

Shred Station (“SS”) provides products and services for purchase when you visit or shop at shredstation.co.uk/shop (“shop”), or use Shred Station’s products or services. Shred Station provides these services and sells our products to you subject to the conditions below.

Cookies

Cookies are unique identifiers that we transfer to your device when browsing our site. These Cookies enable our site to recognise your device and to provide features such storing items in your basket between website visits and recommending related products in your browser. For more information on how we use cookies, please see our Cookie Policy.

Conditions of Use

Please read these conditions before purchasing a service or product through the SS website. By using the SS website shop services, you are signifying your agreement with the below conditions.

We offer a wide range of shredding products and services, and additional terms may apply. For example, when you purchase a shredding service contract alongside a product purchase, you will also be subject to the terms, guidelines and conditions applicable to that SS service (“Service Terms”). If these Conditions of Use are inconsistent with our Service Terms and Conditions, those Service Terms, will control.

1. PRIVACY

Please read our Privacy Policy and Website Terms and Conditions for information on how we use your data. These policies govern your use of the SS website and web shop.

2. COPYRIGHT

All content included in or made available through the SS website or electronic communications such as text, logos, images, graphics, icons, videos, animations, or eDocuments or digital downloads is the property of SS and is protected by copyright law. You may not use, publish, or extract the content of any SS Service without our written consent.

By using or our shop or service, you agree to not resell any service, product or its contents; nor use product listings, prices, descriptions or images; any imitative use of any SS product or service or its contents; or any downloading or copying of our purchase, product or account information for the benefit of another merchant.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by SS. No SS product or service may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our written consent. You may not manipulate or frame any images, text, layout, or other proprietary information of SS without our written consent. You may not use any meta tags, alternative image descriptions or any other hidden text utilising the SS brand or intellectual property without our written consent.

3. YOUR ACCOUNT

If you use any SS online account or portal to manage purchased or service, you are responsible for maintaining the confidentiality of your account and password information, restricting access to any devices logged into these accounts, and accept all responsibility for activities that occur under your account or password. All necessary steps should be taken to ensure your login details are kept confidential and secure, and must contact SS if you have any reason to believe these details have been compromised. You are responsible for ensuring any details you provide us with pertaining to your account, address, or contact details are correct and complete, and for making us aware of any changes to your details. For full information about how we process these details, please see our Privacy Policy.

You must not use any SS Service for any fraudulent purposes or in connection with any unlawful activity.

SS reserves the right to refuse services, purchases, terminate accounts, or edit your account information if you are in breach of any relevant laws or breaks the Terms and Conditions of Use and Sale, or any other applicable SS Terms or Policies.

4. COMMUNICATIONS

When you use any SS web shop service, submit a web form, or send us emails, you are agreeing to receive communications relative to your service. We may communicate with you by email or phone. SS will also post important notices on the website or SS social media accounts. By purchasing SS services or products, you consent to receive communications from us and agree that all agreements, notices, disclosures and other communications that we provide you with satisfy any legal requirement that such communications be in writing unless otherwise legally required in alternative formats.

5. AMENDMENTS TO THE TERMS AND CONDITIONS OF USE AND SALE

We reserve the right to amend our Policies, Service Terms, Conditions of Use and Sale, and all other Terms and Conditions at any time. You are subject to the Terms and Conditions of Use and Sale at the time you engage with or use our shop or commit to making a purchase.

6. OUR CONTACT DETAILS

Shredstation.co.uk is owned by Shred Station Ltd. The shrestation.co.uk shop, is managed and operated by Shred Station Ltd. You can contact us via our website, www.shredstation.co.uk, by phoning us on 0800 035 3395, or by writing to us at Shred Station Ltd, Osborne House, Wendover Road, Rackheath, Norfolk, United Kingdom. NR13 6LH.

Conditions of Sale

These Conditions of Sale govern the sale of products by Shred Station (“SS”) to you. SS shop products and services are available for delivery and service to UK based customers only. SS offers a range of products and service, and additional Service Terms and Conditions may apply to certain products or services. In the instance where additional Service Terms and Conditions apply, you will be subject to these terms, conditions, policies or guidelines. If these Conditions of Sale are inconsistent with our Service Terms and Conditions, those Service Terms will control.

Please read these conditions carefully before placing an order with Shred Station Ltd. By placing an order via our web shop, you agree to the below Conditions of Sale.

1. OUR CONTRACT

Your order is an offer to SS to buy the product(s) in your order. Once you have placed an order for a product from SS, you will be sent an email confirming the receipt of your order. This email provides acknowledgement that we have received your order, but does not confirm acceptance of your offer to purchase the products ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we’ve dispatched the product to you. If your order is dispatched in more than one package, you may receive a notification for each package. Each notification and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in the dispatch notification. Your contract is with Shred Station Ltd. SS maintains the right to reject an order, or items within an order under reasonable circumstances. In such instance, all payments you have made to us in conjunction with that product or order will be returned to you within 14 working days. Without affecting your right of withdrawal set out in section 2 below, you can cancel your order for a product at no cost any time before you have received notification of dispatch.

You consent to receive sales invoices electronically. For further information about electronic invoices and instructions on how to receive a paper copy, please email SS accounts team via accounts@shredstation.co.uk.

2. RETURNS

2.1 Statutory Cancellation Right.

You have the statutory right to cancel your order for any reason within 14 days from the first day you receive your order. To exercise your right to return, please contact our customer service team. Your statutory rights include a return period of 14 days. You are also entitled to a refund of original delivery costs if the items arrive damaged, defective, or incorrect. You are entitled to a refund of the original delivery cost if your order is cancelled. You are not entitled to a refund of the costs of sending the item back to us if cancelling.

2.2 Voluntary Returns Policy.

In addition to your statutory right to cancel, SS will also accept returns within 30 days of your receipt of the product as long as the products are in an unused and undamaged condition. In this instance, SS will refund the original cost of the item(s), minus the original delivery fees and minus a 10% administration fee based on the cost of the item(s) that are being returned. These returns, minus fees, will be refunded upon the receipt of the item(s) back at our warehouse.

3. PRICING & DELIVERY

All prices on product are exclusive of legally applicable VAT and postage. These prices are subject to change.

SS may use a courier service to deliver our products. The price of delivery is based on costs to courier our products UK wide. We cannot accept any orders where delivery is outside of mainland UK. Please note that unless otherwise stated on the website, delivery times are an estimation. They are not guaranteed delivery times and should not be relied upon as such.

4. PRODUCT INFORMATION

Unless expressly indicated otherwise, SS is not the manufacturer of the products sold on this website. While we work to ensure that product information on our website is correct, products may vary slightly in colour or design, and product packaging and materials may different information to that displayed on our website. This does not affect your statutory rights.

5. OUR LIABILITY

SS shall not be liable to the customer, whether in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising under or in connection with the performance or contemplated performance of the Contract for any loss of profits, loss of sale or business, loss of agreements or contracts, loss of anticipated savings, loss of or damage to goodwill or any indirect or consequential loss.

Nothing in these Terms and Conditions of Use and Sale shall limit or exclude the liability of SS for death or personal injury caused by SS’s negligence, or the negligence of its employees, agents or subcontractors; fraud or fraudulent misrepresentation; or as otherwise not permitted by law.

SS is not liable for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from causes beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time. If the delay occurs before any products purchased are dispatched, you may cancel your order at any time prior to dispatch. These conditions do not affect your right to a refund if goods or services ordered cannot be supplied within a reasonable time due to causes beyond our reasonable control.